Friday, August 13, 2010

Jet Blue flight attendant demonstrates the customer can be wrong

Steven Slater, career flight attendant, was pushed over the brink. An excellent flight attendant for over two decades, a traveler thought it was acceptable to mistreatment him for doing his job. Slater, a Jet Blue flight attendant at the time, cursed the man over the intercom, opened the door of the plane and employed the emergency exit slide, leaving the tarmac on foot. He has been charged with reckless endangerment and criminal mischief among other things.

It is plane to see how much he can handle

According to CNN, Jet Blue Flight 1052 landed at JFK International Airport from Pittsburgh. The plane was nearing the terminal after landing, and a passenger stood up to get his bag in the overhead bin before it was safe to do so, and Steven Slater, a flight attendant, instructed him he had to take his seat until the plane came to a stop. What happened next is not clear, but it seems either the bag fell and struck Slater or the passenger shoved him. The man refused to apologize and swore at him. Slater announced he was quitting over the intercom when losing a tirade at the passenger who maltreated him. He took beer from the galley and used the emergency chute to exit the plane. He was arrested later at his home.

Cabin pressure

When Slater was not working, according to MSN, he was rarely home. His roommate reported that Slater often flew to Thousand Oaks, Calif., to care for his ailing mother, as he had done for his father. His mother, as outlined by the New York Times, had also been a flight attendant. His father, formerly a pilot, had passed away from Lou Gehrig’s Disease.

Customers really can be wrong

Individuals within the service trades should be treated better than they’re. The general public could be absolutely horrid, as anybody who has ever worked a day in their life within the service industry knows. Mistakes do sometimes get made, but cooperating and being polite cost nothing.

Discover more information on this subject

MSNBC

msnbc.msn.com/id/38629517/ns/travel-news/

CNN

cnn.com/2010/TRAVEL/08/10/new.york.escape.chute.opened/?hpt=C2

NY Times

nytimes.com/2010/08/10/nyregion/10attendant.html?_r=1 and hp



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